QUESTIONS
How does billing work?
Starter, User and Pro are monthly plans. They renew every month until you cancel. There is no free trial; the Free plan is the way to try Maps of History.
How do I cancel?
Open Cancellation settings in your account and cancel at any time. There is no cancellation fee. Your plan stays active until the end of the month you already paid for, and then it does not renew.
Can I get a refund?
Payments are non-refundable, except where the law gives you a right to cancel. The terms page explains the purchase conditions.
Which currency will I pay in?
Prices are shown in GBP, USD or EUR, depending on where you are: pounds in the UK, euros in the rest of Europe and US dollars elsewhere. Checkout charges the price you see on this page.
What counts as a message?
One message is one question you send in the map chat or in a chapter chat. Free includes 30 messages in total. Starter includes 500 messages a month and User 3,000 messages a month. Pro has unlimited messages.
What does unlimited mean on Pro?
Pro has no monthly message allowance to watch. Unlimited messages are subject to fair use, to protect the service from automated abuse.
What can I do for free?
The Free plan includes 30 messages in total, shorter map timelines and chats kept for 7 days. The WW2 atlas is free in full, and chapter 1 of every other atlas is free. A free account opens 3 more chapters a day.
Can I change my plan?
Yes. Sign in, then choose Change plan on this page or in your account. Stripe, our payment provider, shows the change before you confirm it.
Do you offer access for schools and organisations?
Yes. Email [email protected] with your school or organisation, the number of readers and how you would like to use the maps. We will reply to arrange access.